MYLE Health
Get your prescription at the pharmacy with a single click
Skip the lines with a hassle-free pharmacy pickup.
Your pharmacy experience has never been easier.
How does it work?
Receive instant notification of a new prescription
Once a prescription is sent to your preferred pharmacy, you will receive a text message requesting confirmation of your order details.
Schedule your pickup
Confirm the medications to be prepared, the time you wish to collect them, and whether you prefer to pick them up at the pharmacy or have them delivered.*
Receive a confirmation
You will receive a text message when your order is ready, which will save you time.
*It’s important to fill out this information promptly to minimize any delays.
Your health comes first
By sharing your medical summary and scheduling your pickup, your pharmacist will be able to concentrate on offering personalized advice suited to your specific needs.
Streamlining medication distribution at your clinic encourages treatment adherence and helps improve your overall health.
Your time is precious
Save time when you visit the pharmacy and eliminate long waits in lines.
Schedule, collect, that’s all!
- Opt for delivery to save even more time.
- Eliminate the need to wait for a call from your pharmacist; coordinate with your personal schedule and arrange your pickup.
Need help with a new prescription?
Read the user guide. If you need more assistance, contact your pharmacy.
Can I use this service every time I need my medication prepared?
No, MYLE Health only allows you to coordinate the preparation of a new prescription and a prescription renewal communicated to your pharmacy by your care team.
Please note, both your pharmacy and your clinic must use MYLE for you to benefit from this service.
If you do not receive an SMS and would like your medication to be prepared, please use prescription refill services offered by your pharmacy (mobile app or web), or contact your pharmacy.
Does my clinic share my health data?
Your doctor transmits the prescription to your pharmacist along with essential information needed to dispense your treatment.
When you schedule your pharmacy visit, you have the choice to accept or decline sharing additional data with your pharmacist.
This additional information is used solely by your pharmacist to improve your medical care, provide tailored advice, and adjust your treatment safely and effectively.
Pharmacists are healthcare professionals bound by medical confidentiality. No data is sold or shared with third parties.
You can also review our Privacy Policy.
Why have I not received a text message?
Please confirm the following with your healthcare provider:
- Ensure that your contact information is accurately documented and up to date in your file.
- Verify that your preferred pharmacy is recorded in your file.
If your file is up to date, please ask your pharmacist if they are familiar with MYLE RX.
I no longer wish to receive SMS messages.
If you no longer wish to receive SMS messages, please contact your clinic to disable this service.
Address
MEDFAR
1224 Stanley Street, 2nd floor
Montreal (Quebec) H3B 2S7 Canada
