Can Clinics Survive Without Thinking Like a Business?

April 21, 2026

Reimagine Healthcare with Christopher Fisher

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Christopher Fisher works in a part of healthcare that often goes unnoticed, but plays a critical role in whether clinics succeed or struggle.

As the founder of Ontario Partners in Health (OPiH) and Capital Digital, he helps primary care clinics strengthen their operations, from staffing and finances to patient experience. With a non-traditional background in political science, he brings a pragmatic lens to one of healthcare’s biggest challenges: building clinics that are both effective and sustainable.

He’s also not afraid to challenge the status quo, especially when it comes to topics like profitability, growth, and the need for clinics to think beyond just reducing costs.

This raises an important question: what needs to change for clinics to become truly sustainable while still delivering the care patients expect?

“Profitability helps clinics deliver better care”

Key Takeaways

  • Healthcare has a system problem, not a people problem
  • Administrative work is the real bottleneck
  • AI is an enabler, not a replacement
  • Profitability is essential to better care
  • Clinics are leaving revenue on the table
  • Better tools = better care delivery

On The Reimagine Healthcare Podcast, we explore how healthcare leaders across Canada are building smarter, more human systems of care, through innovation, technology, and better workflows.

Healthcare was built to help people, but today the system often gets in the way, leaving clinics overwhelmed, staff stretched thin, and those who care the most at risk of burning out.

Profitability is often misunderstood in healthcare, but it plays a critical role in delivering better care. When clinics are financially healthy, they can invest in their teams, adopt better technology, and improve the overall patient experience.

Yet many clinics are leaving money on the table, with estimates showing they under-bill by approximately 20%.

Want to see the numbers? Read our report: The 3 ROI Dimensions That Matter Most for Canadian Clinics

Unlocking that hidden revenue isn’t just about margins; it’s about giving clinics the resources they need to deliver better care.

“AI can free staff for more meaningful work

To help clinics reduce administrative burden without compromising quality of care, MYLE brings everything your clinic needs into one seamless platform, designed around real workflows, not disconnected features.
Clinical, administrative, and AI capabilities work together inside a single system, with one contract and one accountable partner.


Because AI is built directly into the platform, tasks like documenting visits, renewing prescriptions, completing forms, and managing results happen faster and with less friction.

  • Less clicking.
  • Less context switching.
  • More time for care.

Discover how MYLE can transform your clinic’s efficiency and restore joy.

Chat with our team to see how the next-generation EMR can help your clinic thrive, no commitment required.

🎧 Also worth a listen

If this topic caught your interest, you might also enjoy episode 1 of the podcast: “Inside Shoreline Medical’s Collaborative Healthcare Model” with Dr. Bourdon.

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